Please check back for more information as we are just beginning to update this new feature.

What does the red flag mean next to my email address?


A red flag means TeamSideline is not sending emails to that email address.  An email fitler can be placed on an email address for many reasons.  If you hover over the red flag, the tool tip will provide more information.

Possible block reasons are:

  • Bad - when TeamSideline sent an email it was returned to us.
  • Opt Out - the user used our opt out link to say they didn't want email from TeamSideline or a specific organization
  • Blocked - this is used when a spam filter or firewall is blocking TeamSideline emails for all recipients for a particular domain name or location.
  • Mailbox Full - when emails are returned due to a mailbook being full.
  • Marked As Spam - if the user marks a TeamSideline email as spam in their email client -- we will no longer send them emails. 

Even though a user does not get TeamSideline emails sent to their mailbox due to a red flag/email filter, they can still sign into www.teamsideline.com and review their emails under communications / received.  And filters can be removed under the My Account page.

To go to the My Account page:

  1. Sign in to TeamSideline. 
  2. After signing in, look on the left side of the page in the "Left Sidebar".  There you will see a My Account section. 
  3. Click on the My Account link.
  4. You can click the Edit button to edit the email address and click the red X delete icon to remove the filter.